HotelsMint Booking Policy
Detailed guidelines governing your reservation process, confirmations, amendments, and force majeure policies.
The Booking Process
Step-by-step reservation workflow & confirmation
Bookings are made through the following steps:
Select your hotel, dates, room type, and number of guests
Review the total price, which is inclusive of all mandatory taxes and charges
Review the hotel's specific cancellation and house policies
Provide your personal and payment details
Confirm your booking — this constitutes your offer to the hotel
Receipt of an email confirmation from HotelsMint constitutes acceptance and a confirmed booking
If you do not receive a booking confirmation email within 24 hours of completing the booking process, contact us immediately at info@hotelsmint.com with your payment reference. You are responsible for ensuring that all booking details, including guest names, dates, room type, and special requests are accurate at the point of confirmation.
Modifications, No-Shows & Force Majeure
Terms governing changes, non-attendance, and emergency conditions
Modifications
Subject to hotel availability and amendment policy. Some rates are non-amendable.
No-Show
The hotel's no-show policy applies, which may include a charge of up to 100% of the booking value.
Force Majeure
In events of natural disaster, pandemic, or government restriction, HotelsMint will work with hotels to achieve the best available outcome. Your statutory rights under applicable consumer law are not affected. Final decision remains with the hotel and inventory partner.